The confirmation voucher includes the local activity operator’s contact details. They’re a nice bunch, and will happily answer any logistical questions you may have. Please give them a call at least 24 hours before your organized activity to reconfirm.
Voucher Information: No need to print! You can show your voucher on your smartphone or other device.
Accessible for those with limited mobility
Confirmation will be received within 48 hours of booking, subject to availability
For Booking, Please mention Your Request Original departure Route.
Children must be accompanied by an adult, Sea conditions can be unpredictable therefore all children and infants must not be unaccompanied on board the vessel. Fast boat will not accept responsibility for injury on board the boat
No animal/pets are allowed to travel on board our vessel
Return date Ticket, please inform upon booking is made (open date ticket is not gurantee the space availibity )
Fast boat does not accept any liability for any loss or damage of luggage during transit
The fast boat reserves the right to refuse to carry any passenger deemed to be unruly or intoxicated.
Fast Boat is not recommended for passengers who are; -Pregnant. -Suffering from heart conditions. -Suffering from serious back complaints or serious physical impairments. *Should any guest wanting to still travel onboard Fast boat , they will be require to complete a Disclaimer prior to their departure releasing Fast boat and its staff and our agent from any legal action.
Cancellations & Delays by Fast boat The company reserves the right to cancel and vary its schedule without any liability to the passenger due to major problem with the vessel, technical issue, bad weather, safety concerns related to passenger and/or crew or by direction from the Indonesian Government &/or Harbour Master. The company shall not be liable for any loss, damage or injury which may arise in the event of cancellation or delay in service. The company shall not be liable for any cost of alternative means of travel or cost of any accommodation or connecting flights that may arise through cancellations or delays. Any additional expense so arising shall be the sole liability and responsibility of the passenger. *To avoid disappointment concerning a connecting flight at any airport, Fast boat suggest providing yourself at least 24 hours before your onward travel. Passengers affected by a cancellation are provided 3 options: 1. To re-schedule to a later date with Fast Boat and all tickets issued are valid for 12 months and subject to seat availability. 2. Request for a refund therefore cancelling their original booking: ? Refunds will be issued through the original channels upon which Fast Boat received payment. 3. the Fast boat will do their upmost in transporting the client to their intended destination aboard whatever alternative fast boat company with seat availability granted to Fast boat s at the time. Should no fast boat be available will organize public Ferry accompanied by road transport and/or local boats to their destination. Please note alternative form of transport will not be to the standard of each Fast boat
Booking Changes Any request for booking changes are subject to seat availability and should be made at least 2 days prior to departure.
Cancellations by passenger In the event of a cancellation by the passenger, Fast boat reserves the right to charge a cancellation fee as follows: - Cancellation less than 7 days and before 48 hours- 50% Refund ticket. - Cancellation less than 48 hours- NO REFUND. - No show or late arrival –NO REFUND.
Unconfirmed return trips are subject to availability.
Please note the above schedules and travel times are subject to change without prior notice due to weather/sea conditions and other factors.
Last check in time is 30minutes prior to departure, after this time passengers may be deemed as ‘No Show’.
It is essential that once on the islands that your client re confirms their return ticket 48hours prior to departure. If only staying one night, they are to reconfirm at our Ticket Office upon their arrival for next day’s departure.
Not recommended for pregnant women
Not recommended for participants with heart complaints or other serious medical conditions
Surfboard charge of Rp.50.000/pcs/way. Surfboard should not be more than 3 metres long. Maximum 2 pcs per persons
Please bring along a hat, sea sick medicine, snack, and drinks